Quality in health means so much more than it used to. It’s the level of coordination in our care. It’s patient outcomes and preventive health measures taken. It’s even the patient’s experience, and whether the patient felt listened to and cared for. It’s whether we are taking every possible measure to provide the right level of care at every step of a patient’s journey.

Awards. It’s not about awards, recognitions or certifications. It’s about enabling the finest, most coordinated care for the health and wellness of our patients and communities. But when that leads to recognition, we’re gratified because we know the efforts we are making are indeed helping us provide better patient care. Here are some of those efforts recognized.

thoracic-surgery-teamOSF HealthCare has been ranked as one of the top performing health care systems in the country by Truven, an independent health care analytics research company.

OSF HealthCare ranked in the top 20 percent of large health care systems in the United States, based on publicly reported data. Rankings are updated yearly, with the most recent data from 2013. Hospital systems are categorized by financial size so comparison is fair. Truven reviewed 114 large systems.

Ten categories were measured, including patient safety, patient mortality, readmission rates, average length of stay, complications, and overall patient satisfaction.

OSF Saint Francis Medical Center(Peoria), OSF Saint Anthony Medical Center (Rockford), OSF St. Joseph Medical Center (Bloomington), OSF Saint James-John W. Albrecht Medical Center (Pontiac), OSF Saint Elizabeth Medical Center (Ottawa), and OSF St. Mary Medical Center (Galesburg) were included in the Truven analysis.

Additionally, last year OSH HealthCare learned that its 2014 Pioneer Accountable Care Organization quality results placed OSF among the top five Pioneer ACOs in the nation for quality.

These honors are ones all OSF Mission Partners share, demonstrating a successful focus on our Key Results, particularly patient experience and readmission rates.

Part of serving with the greatest care and love is continually working to create more efficient and effective ways to help us identify health risks in patients to improve their care. With an integrated and robust electronic medical record, we have the potential to know more about our patients and their health needs than ever before.

Last year, we found a way to create an industry leading predictive model that automatically assesses our hospitalized patients’ risk of early readmission. When we paired that knowledge with an already well developed inpatient case management program and a relatively new but successful outpatient complex care management program, we could take steps to reduce those patients risk of readmission and keep more of them home after discharge.

We’ve been able to improve patient outcomes and ensure our caregivers are spending their time on the interventions our patients most need.

OSF HealthCare earned four Press Ganey 2015 Guardian of Excellence Awards – two for patient experience, and two for employee engagement.

The award recognizes systems that sustain performance in the top 5 percent of all Press Ganey clients for the award year.

For the first time last year, the OSF Cardiovascular Service Line earned that honor for patient experience. The service line has a presence in 23 hospitals and 21 clinics, and implemented a formal effort to engage all Mission Partners in providing a consistently excellent experience for patients in all its settings.

The OSF Medical Group Pontiac Region also earned a Guardian of Excellence Award for patient experience. Patients of these sites consistently give high marks to the experience provided by the care teams.

Two OSF medical centers also earned Press Ganey Guardians of Excellence Awards for employee engagement. Those facilities are OSF Holy Family Medical Center in Monmouth, a repeat winner, and OSF Saint Luke Medical Center in Kewanee.

OSF HealthCare Recognition and Honors

OSF HealthCare System last year was recognized as one of the nation’s Most Wired for demonstrating advanced IT health use and adoption, according to results from the 2015 Most Wired Survey conducted by Hospitals & Health Networks. This marks the fourth consecutive year for this achievement for OSF HealthCare.

OSF Saint James – John W. Albrecht Medical Center in Pontiac was recognized as a 2014 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.

OSF St. Joseph Medical Center was recognized by Healthgrades for clinical excellence in Vascular, Total Knee Replacement, and Spinal Fusion surgeries. OSF St. Joseph is one of America’s 50 Best Hospitals for vascular surgery outcomes and is the only hospital in the Bloomington area to achieve this level of distinction. OSF St. Joseph also achieved 5-star outcomes in six other clinical areas, from carotid surgery to COPD outcomes.

For the fourth year running, OSF Saint Anthony’s Health Center (Alton) has been named one of the nation’s Top Performers on Key Quality Measures by The Joint Commission, the leading authority of health care organizations in America.

Saint Elizabeth Medical Center topped the list Fall 2015 Hospital Safety Scores. The recipient of an “A” grade, OSF Saint Elizabeth received the highest ranking possible from The Leapfrog Group, an independent industry watchdog.

OSF St. Mary Medical Center was honored with an “A” Hospital Safety Score by The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits. 

The Centers for Medicare & Medicaid Services (CMS) awarded OSF Saint Paul Medical Center in Mendota the highest mark in its new 5 star rating system for hospitals. The ratings are based on patient feedback.

OSF Saint James – John W. Albrecht Medical Center was the highest rated hospital for patient safety in the state of Illinois by Consumer Reports. Consumer Reports considered how hospitals throughout the nation performed, including information from both surgical and nonsurgical patients, as well as ratings on other measures, such as readmissions, bloodstream infections and communication about drugs.

OSF Saint Francis Medical Center (Peoria) was recognized last summer as a Gold level Illinois Healthy Worksite, the highest level achievable. OSF is just one of 44 organizations from Illinois to have qualified for the award.

OSF St. Francis Hospital & Medical Group in Escanaba, Michigan, was recognized as a 2014 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.

OSF St. Joseph Medical Center was named one of a select group of hospitals—the top 10 percent of hospitals evaluated — identified as providing outstanding performance in gynecologic surgery, as measured by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals. OSF St. Joseph is the only hospital in McLean County to receive the recognition.

OSF St. Joseph Medical Center was recognized by The Leapfrog Group for its dedication to patient safety by being awarded an A grade in the Spring 2015 Hospital Safety Score, which rates how well hospitals protect patients from preventable medical errors, injuries and infections within the hospital. The hospital is also being recognized as a “Straight A’s” hospital, as it has never received a grade lower than an A from the Hospital Safety Score since the Score first launched in June 2012.

The Centers for Medicare & Medicaid Services (CMS) awarded OSF Saint Luke Medical Center in Kewanee the highest mark in its new 5 star rating system for hospitals. The ratings are based on patient feedback.

For the third year in a row, OSF St. Joseph Medical Center last year received the American Heart Association/American Stroke Association’s Get With The Guidelines® – Stroke Gold Plus Quality Achievement Award. The award recognizes the hospital’s commitment and success in ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.

Emergency Services at OSF Saint Anthony’s Health Center has been named a recipient of the Women’s Choice Award® (WCA) as America’s Best Hospitals for Emergency Care. This coveted credential places Emergency Services at OSF Saint Anthony’s in the top one percent for Emergency Care out of the 3,800 emergency rooms reporting. Only 373 emergency rooms – fewer than 10 percent – met the criteria to qualify for the Women’s Choice Award.

OSF Holy Family Medical Center last year was named as a recipient of the Healthgrades Outstanding Patient Experience Award. This award recognizes OSF Holy Family for its outstanding quality of care.

OSF St. Mary Medical Center was recognized as 2015 HEALTHSTRONG™ Hospital by iVantage Health Analytics; one of only 18 Illinois hospitals to receive this national designation. The 2015 HEALTHSTRONG™ Hospitals highlights top performing hospitals rated as part of iVantage’s Hospital Strength INDEX™. The hospital strength index is the industry’s most comprehensive ratings system, leveraging publically available data.

OSF St. Joseph Medical Center was recognized as a 2015 HEALTHSTRONG™ Hospital by iVantage Health Analytics. OSF St. Joseph is one of only 18 Illinois hospitals to receive this national designation. The 2015 HEALTHSTRONG™ Hospitals highlights top performing hospitals rated as part of iVantage’s Hospital Strength INDEX™. The hospital strength index is the industry’s most comprehensive ratings system, leveraging publicly available data.

OSF Holy Family Medical Center in Monmouth received designation as an Emergent Stroke Ready Hospital (ESRH) from the Illinois Department of Public Health. Stroke designation for OSF Holy Family Medical Center allows local access to the care needed beginning the moment a patient having a stroke enters the hospital to the time the lifesaving drug is administered.

The Commission on Cancer (CoC) of the American College of Surgeons awarded Three-Year Approval with Commendation to the cancer program of OSF Saint Anthony’s Health Center. To earn voluntary CoC accreditation, a cancer program must meet 34 CoC quality care standards, be evaluated every three years through a survey process and maintain levels of excellence in the delivery of comprehensive patient-centered care. 

The Rehabilitation Departments at OSF Saint James – John W. Albrecht Medical Center in Pontiac and OSF St. Joseph Medical Center in Bloomington have been awarded an Outcomes Excellence Certificate from Focus On Therapeutic Outcomes, Inc. (FOTO®), a nationwide outcomes data base and reporting service for health care providers. Rehabilitation Services at OSF Saint James – John W. Albrecht Medical Center and OSF St. Joseph Medical Center have demonstrated a greater increase in function for their patients than the national aggregate average.

For the third consecutive year OSF St. Francis Hospital & Medical Group (Escanaba) was named a Top Rural Hospital by the “Leapfrog Group,” an independent, national nonprofit organization that rates hospitals based on safety and quality efforts.OSF St. Francis Hospital & Medical Group (Escanaba) was one of only two hospitals in Michigan and the only hospital in the Upper Peninsula to achieve this recognition.

For the third consecutive year OSF St. Francis Hospital & Medical Group was named a Top Rural Hospital by the “Leapfrog Group,” an independent, national nonprofit organization that rates hospitals based on safety and quality efforts. OSF St. Francis was one of only two hospitals in Michigan and the only hospital in the Upper Peninsula to achieve this recognition.

For the third consecutive year OSF St. Francis Hospital & Medical Group was named a Top Rural Hospital by the “Leapfrog Group,” an independent, national nonprofit organization that rates hospitals based on safety and quality efforts. OSF St. Francis was one of only two hospitals in Michigan and the only hospital in the Upper Peninsula to achieve this recognition.